Contact Us

PARENTS & STUDENTS – For assistance with the Aeries Parent Portal, please contact your child's school or district.

For School Personnel

Technical Support
Monday – Friday
7:30 am - 4:30 pm Pacific
Phone (toll-free): (888) 324-5363
support@aeries.com

Business/Sales/Training

Monday - Friday
7:30 am - 4:30 pm Pacific
Phone (toll-free): (888) 487-7555

Mailing Address

Our business address is located at:
Aeries Software
1065 N. Pacificenter Drive,
Suite 400
Anaheim, CA 92806

Email Contacts

Aeries Sales: sales@aeries.com

General Information: info@aeries.com

Website Questions: webmaster@aeries.com 

Training Requests: training@aeries.com

Customer Moderated Listserv

The Aeries_Talk Listserv is not run by Aeries Software staff. It is moderated by Aeries users and should not be viewed as a mechanism for contacting Aeries Software for Aeries support. It is, however, a useful forum to seek feedback from your fellow Aeries users: http://groups.yahoo.com/neo/groups/aeries_talk.

Aeries API Google Group

Vendors can now utilize the Open API to integrate their products with Aeries. More information can be found in our blog article. In order to facilitate communication to all vendors about the Aeries API, we have started a Google Group: Interfacing With Aeries.  To subscribe, just send a blank email to: interfacing-with-aeries+subscribe@googlegroups.com or go to https://groups.google.com/forum/#!forum/interfacing-with-aeries.

Aeries Admins Users Group Slack Workspace

Formed by the members of the Network Professionals Forum session at the semi-annual Aeries conferences, the Aeries Admins Users Group (AUG) is run and moderated by Aeries users for general discussion purposes. Discussions are generally focused on project collaboration (crowdsourcing), technical inquiries (SQL, sysadmin, etc.), and policy/procedure management (best practices, data-driven decisions, Analytics, LCAP, etc.). If you would like to participate in this Slack workspace, please send an email to jason_hill@redlands.k12.ca.us or mharte@murrieta.k12.ca.us. Once you have been granted permission, you can find the workspace at https://aeriesaug.slack.com/ For some help on using slack, please visit https://get.slack.help/hc/en-us/categories/202622877-Slack-Guides

Holidays

Aeries Software will be closed in observance of the following 2018 Holidays:

  •     Dr. Martin Luther King Jr.'s Birthday - Monday, January 15, 2018
  •     President's Day - Monday, February 19, 2018
  •     Memorial Day - Monday, May 28, 2018
  •     Independence Day - Wednesday, July 4, 2018
  •     Labor Day - Monday, September 3, 2018
  •     Veteran's Day (observed) - Monday, November 12, 2018
  •     Thanksgiving - Thursday and Friday, November 22 & 23, 2018
  •     Winter Break - Monday, December 24, 2018 - Tuesday, January 1, 2019
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