Careers/Implementation Coordinator
Implementation

Implementation Coordinator

Highlights

Position TypeFull-Time Employee
LocationOur HQ is in Orange, California but remote or hybrid work is available

Your Position

Aeries Software, Inc., is unable to sponsor, or take over sponsorship of, employment visas at this time.

Under the guidance of the Director of Implementation, the Implementation Coordinators are key members of our onboarding team supporting successful implementation outcomes for new Customers. The candidate will actively coordinate all efforts related to the onboarding of new Customers and assist with the implementation of all Aeries products.  This role will also collaborate closely with various departments to ensure that the onboarding needs of all Customers are being satisfied.  Successful candidates will have a passion for continual professional development and learning that keeps them up to date on Aeries product features and the needs of K-12 school districts.

All About Aeries

Aeries is a Student Information System (SIS) that serves millions of users (including students, teachers, parents and school and district staff) across California and Texas. Our mission is to deliver data-driven, intuitive, and innovative solutions that empower communities to advance student success. Our vision at Aeries is to build a world where data empowers educators. We believe strongly in the supporting role of technology in education, but recognize that there’s no replacement for the wisdom and determination of the real people supporting students’ academic successes every day. That’s why our goal is to build tools that allow educators to focus on what they do best: educating.

Aeries is a successful family-owned and operated education software company that prioritizes quality of life, user experience, and long-term successes of those we serve. We build strong, lasting, meaningful relationships with our customers and our team members.

All About You

Your Superpowers

The ideal candidate will display a priority on Customer centricity and a willingness to ensure Customers enjoy a seamless transition to Aeries, incorporating all the following traits:

Professionalism – Candidate should conduct themselves with a high level of skill, judgment, and behavior expected of all employees working in a front-facing capacity with Customers.

Expressive – Candidate should possess clear and concise communication skills (both orally and in writing/presentation materials) and be comfortable in front of large audiences.

Organization – Candidate should be able to handle multiple duties and responsibilities thoroughly, independently, and on time through proper prioritization and time management.

Extensive Knowledge of Aeries – Candidate should have experience in the technical and practical functions and processes of Aeries allowing the candidate to easily navigate where data should migrate in Aeries.

Flexible – Candidate needs to be responsive and on-point when jumping to and from a variety of scheduled and unplanned demands throughout the course of a day. The candidate will need to thrive in tasks that require working independently, as well as be able to effectively contribute as a member of the entire Implementation Team. 

Communication – Excellent oral and written communication skills.

Your Experience & Skills

Bachelor’s Degree or higher (or equivalent work experience)

Three or more years of direct customer-facing experience.

Prior knowledge of Aeries SIS, Student Information Systems, or other data-related educational software

All about the Job

Your Mission

Serve as a coordinator for new district implementations to Aeries. In this role, the candidate will be expected to effectively manage project timelines, consistently document project notes and progress, coordinate with a wide variety of District Customers as well as Aeries staff (DBAs, Data Conversion Specialists, Support, et al.). Implementation Coordinators will be responsible for conducting weekly calls with new Districts to productively manage various milestones (including: Initial Walkthrough, Attendance & Courses Milestones, ongoing Data Review, and Go Live).

Identify training needs by communicating directly with the Director of Training and/or Training Specialists to ensure the content and timing of the Customer’s training sessions are closely aligned to meet district needs.

Continually learn and master the latest features of Aeries as well as actively engage in ongoing discussions on Aeries next generation development.

Develop, audit, and update internal implementation resources such as documentation, project management tools, videos, etc.

Assist with Sales demonstrations to potential new Customers.

Location

Our HQ is in Orange, California but remote or hybrid work is available.

Travel Requirements

Candidate will be expected to travel on occasion and provide dynamic, effective interactions to diverse groups in a variety of formats and venues.

Compensation

$75,000 – $85,000 salary, based on experience and skills

Bonuses awarded for exceptional performance

Benefits include: medical, dental, vision, 401(k), generous PTO

COVID-19 Vaccine Policy

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce.  Full vaccination is a requirement for this role. Additional requirements include sharing your vaccine card in the company’s confidential record system.  Aeries Software Inc. will consider accommodation requests as required by applicable law.

Apply

Throw your name in the hat by sending your resume and an expression of interest to jobs@aeries.com.

Aeries' Integrity

Aeries Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.