Contact Us

PARENTS & STUDENTS – For assistance with the Aeries Parent Portal, please contact your child's school or district.

For School Personnel

Technical Support
Monday – Friday
7:30 am - 4:30 pm Pacific
Phone (toll-free): (888) 324-5363


Monday - Friday
7:30 am - 4:30 pm Pacific
Phone (toll-free): (888) 487-7555
Fax: (657) 202-3339

Mailing Address

Our business address is located at:

Aeries Software
770 The City Drive South,
Suite 6500,
Orange, CA 92868

Email Contacts

Aeries Sales:

General Information:

Website Questions: 

Training Requests:

Customer Moderated Listserv

The Aeries_Talk Listserv is not run by Aeries Software staff. It is moderated by Aeries users and should not be viewed as a mechanism for contacting Aeries Software for Aeries support. It is, however, a useful forum to seek feedback from your fellow Aeries users:

Aeries API Google Group

Vendors can now utilize the Open API to integrate their products with Aeries. More information can be found in our blog article. In order to facilitate communication to all vendors about the Aeries API, we have started a Google Group: Interfacing With Aeries.  To subscribe, just send a blank email to: or go to!forum/interfacing-with-aeries.

Aeries Admins Users Group Slack Workspace

Formed by the members of the Network Professionals Forum session at the semi-annual Aeries conferences, the Aeries Admins Users Group (AUG) is run and moderated by Aeries users for general discussion purposes. Discussions are generally focused on project collaboration (crowdsourcing), technical inquiries (SQL, sysadmin, etc.), and policy/procedure management (best practices, data-driven decisions, Analytics, LCAP, etc.). If you would like to participate in this Slack workspace, please join via the following link: Once you joined, you can find the workspace at For some help on using slack, please visit


Aeries Software will be closed in observance of the following 2019 Holidays:

  •     Dr. Martin Luther King Jr.'s Birthday - Monday, January 21, 2019
  •     President's Day - Monday, February 18, 2019
  •     Memorial Day - Monday, May 27, 2019
  •     Independence Day - Thursday, July 4, 2019
  •     Labor Day - Monday, September 2, 2019
  •     Veteran's Day - Monday, November 11, 2019
  •     Thanksgiving - Thursday and Friday, November 28 & 29, 2019
  •     Winter Break - Monday, December 23, 2019 - Wednesday, January 1, 2020